Returns & Refunds Policy

Return Policy:

• Duration: Our return policy is valid for 15 days. If 15 days have passed since your purchase, we’re unable to offer a refund or exchange.
• Condition for Return: Items must be unused and in the same condition as received, including original packaging, to be eligible for a return.
• Product Issues: If there’s an issue with your Pawtag , please contact us. We’re committed to ensuring a great experience with your new purchase.

Refunds (if applicable):

• Process: Upon receiving and inspecting your return, we’ll notify you via email about the approval or rejection of your refund.
• Refund Execution: Approved refunds will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.

Late or Missing Refunds (if applicable):

• Initial Steps: If you haven’t received a refund yet, recheck your bank account, then contact your credit card company, as it may take time for your refund to be officially posted.”
• Further Action: “Next, contact your bank as there’s often some processing time before a refund is posted.
• Additional Support: If you’ve completed these steps and still haven’t received your refund, please contact us at info@powtagged.com“

Shipping for Returns:

•  We will email you with instructions once your return is processed.